30 Essential Prompts for Purposeful Conversations About Grief
This online course has been created to build confidence and skills when participating in grief conversations. You'll leave with tools that support real connection when it matters most.
On-demand learning
Practical tools you will use again
Designed for any grief context
Enrol now for your exclusive bonus
When You Want to Help — But You're Not Sure How
Are you feeling unsure how to support those who are grieving even though you care deeply?
We've heard this over and over again: People want to help but they don’t know where to start. They worry about saying the wrong thing or freezing up when the moment calls for connection.
In our work, we've seen just how much this uncertainty costs — not just in awkward conversations, but in lost opportunities for comfort, missed chances for connection, and a growing silence between people who care.
This course exists to change that. "30 Essential Prompts for Purposeful Conversations About Grief" is designed for professionals, volunteers, and everyday people alike who want to support grief with more confidence, compassion, and clarity.
You'll know how and when to use 30 thoughtfully crafted prompts, each one a springboard into meaningful dialogue. You’ll learn how to show up, ask purposeful questions, and create space for truth without pressure to fix anything.
Representing $247 of value — available now for a limited time offer of $57 AUD (+tax)
Trusted Guidance Backed by Decades of Experience
I'm Dr Lisa Burke - Clinical Psychologist, author, qualified educator, and Fellow in Thanatology
For 30 years, I’ve worked at the intersection of grief, trauma, and human care. I’ve taught in postgraduate programs, supervised health professionals, and contributed to the field through research, writing, media, and public speaking. I continue to sit alongside grieving clients every week in my clinical practice. I bring both clinical clarity and deep compassion to this work.
I believe grief deserves to be met with more than silence or avoidance
I stand for language that meets grief with empathy and directness, without minimising its depth or complexity. Grief Action™ draws together my decades of practice, research, and teaching experience to offer education that resonates long after the learning ends.
Clarity
Practical & actionable — no fluff, no outdated models, no jargon
Credibility
Built on research and shaped by decades in the field
PRESENCE
Grounded in ongoing clinical work with grieving people
➤ Language that steers clear of platitudes and clichés in favour of genuine connection
➤ Tools to feel more confident in emotionally charged and time-pressured situations
➤ Practical strategies for meaningful grief interactions that don’t default to advice or fixing
➤ Skills that translate across professional roles and relationships
Feel Prepared, Not Powerless, Around Grief
- Step-by-step guidance across 8 videos to build clarity, confidence, and care, all available to study on your own schedule
- Understand how the use of 30 thematic prompts facilitates impactful grief conversations:
2. Relationships
3. Ongoing Connections
4. Navigating "Shoulds"
5. Life With Loss
6. Present and Future
- Downloadable PDF workbook so you can revisit every prompt and capture supervision reflections or client insights as you go
- 12 months of access to revisit the lessons anytime, allowing you to revisit the material whenever you need
- Flexible access on any device — learn from your desktop, tablet, or mobile device via the free Zenler course app, wherever suits you
PLUS YOUR FREE BONUS! You’ll also receive the Prompt Pairing Guide, an 11-page resource that demonstrates how to confidently combine prompts in real conversations. Build trust and momentum in grief work, all without resorting to fixing or platitudes.
30 Essential Prompts for Purposeful Conversations
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Offer real support. No clichés. No fixing.
Still Wondering About Something?
1. I am a grieving person, is this a grief therapy course?
This educational course is directed at grief supporters and offers tools to build confidence when speaking with someone who is grieving.
This course is not a form of grief therapy. The course is not a substitute for the personalised support of a therapeutic relationship. If you are grieving and finding things difficult, we encourage you to reach out to a qualified mental health professional or support service in your local area.
2. Can I claim CPD for this course?
While this course is not formally accredited with every professional body, many health and allied health professionals record self-paced online learning as CPD. A quiz is available within the course for those who require demonstration of learning. Certificates of Completion are included to support your records for 2 hours learning.
3. How long will I have access to the course?
You’ll have 12 months of access to the course materials, including any updates released during that time. You can revisit the content as often as you like within that period.
4. What is your refund policy?
We’re confident this course will build your skills and confidence in grief conversations. But if you’re genuinely not satisfied, we offer a 30-day satisfaction window. All we ask is that you let us know what didn’t work for you, so we can keep improving our resources.
Under Australian Consumer Law, you’re also entitled to a refund or replacement if the product has a major problem such as being significantly different from the description or not functioning as promised. We don’t offer refunds for change of mind or if you do not complete the course. Once accessed or downloaded, refunds are only available where the product fails to meet consumer guarantees.
If you believe there’s an issue, please contact us and we’ll work with you to resolve it fairly. For full details, please see our Terms of Use and Disclaimer.
